Frequently Asked Questions

By uploading your syllabus when you create your course, we will automatically populate the course information with the details from your syllabus.A syllabus helps the AI calibrate how to handle your other files.

Upload your handouts, slides, old homework grading notes, audio or video transcripts of your courses, sample problem sets, readings, and teaching notes. Any file you upload may be used to answer questions.

Prior to uploading your course files, we recommend enabling the optional image storage feature found in Settings if you would like your AI Assistant to be able to provide images and figures in responses to student queries.

You can easily collaborate with another professor or your TAs by navigating to the 'Settings' screen and adding them either by finding their existing All Day TA user in the organization search or by inviting them via email using the form 'Don't see the Professor/TA in your organization?'

We have file size limits in place for PDFs and audio/video files. They are as follows (per file): maximum 500 pages for PDFs; maximum 4 hours of audio/video

There is no limit to how many files you may upload. Please note that uploading large volumes of files all at once may result in a longer wait for all files to complete processing. You also want to ensure that you are only uploading files that are relevant to your course to improve the quality of the answers your All Day TA provides to students.

Audio and PDF files take approximately 15 seconds per page of PDF or minute of audio. Large files and large groups of files will take longer to completely process.Once your files have moved from 'Uploading' to 'Processing' you can leave the Files screen and return at a later time when they have completed.

The AI attempts to interpret images and tables correctly from PDFs, and tables correctly from tex and docx files. If you have slide decks that are heavy on visual content, we recommend that you save them as a PDFs before uploading them. If you have the image storage feature turned on, we will store images and surface them in AI Assistant responses.

Image storage from file uploads is off by default. You can turn on this optional feature enhancement to allow us to store images and figures from your files and surface them in the responses your AI Assistant provides to questions. You can turn this feature on by navigating to the Settings screen, AI Assistant tab and clicking 'Enable Image Storage'.

Files are set to 'Active' by default on upload. This 'Active' state determines whether or not the AI is able or unable to draw on that particular file when answering students.

Files are weighted as ‘Core’ by default on upload. The weight determines how the AI draws on that particular file when answering students. A file weighted as ‘Optional’ will not factor as heavily when answering student questions.

Select the file you would like to exclude from your All Day TA AI Assistant and select ‘Set as Inactive’ from the ‘Actions’ dropdown menu. When a file is set as ‘Inactive’ that file's content unavailable to the AI to answer questions.

We recommend that you rename your files using short descriptive names if they are unclear - this helps the AI find what it needs to answer students. If you want to rename a file after you have uploaded, you may click file’s name link in the files table to open a modal to rename it.

If you want to replace a file with an updated version after you have uploaded, you may click file’s name link in the files table to open a modal to replace it.

Uploading duplicate files negatively impacts All Day TA's ability to correctly answer questions. If you are trying to upload a different file with the same name, please rename the file with a unique and descriptive title before trying to upload it again.

You can create a 'Note' on the Files screen. A note is simply a text file that you can create directly in All Day TA for any information you'd like to add to your AI Assistant that you might not have a file prepared for. You can also use notes to copy/paste questions you receive via email and your responses.

Modules are a way to organize and group your files. We suggest grouping files by topic so that you can leverage these groupings if you choose to use Intelligent Quiz.

Select the checkbox next to the module you would like to rename and click the Modules button, then select Edit Module Name from the dropdown. You can also rename a module when you have navigated into it, by clicking the Modules menu and selecting Edit Module Name from the dropdown.

To move files from the root Files screen into a module, select the files you'd like to move and select 'Move Files' button at the top of the files table. You will be shown a 'Move Files' modal where you can select the module you'd like to move your files to. You can also move files from within modules following the same steps, just selecting a different module name or 'All Files' to move the files out of modules entirely.

You can update your syllabus from two locations: 1. By navigating to 'Settings' and navigating to the 'Course Info' tab. You can choose to re-upload your syllabus from here, or make revisions to the individual sections saved under Syllabus Information. 2. On the 'Files' screen in the files table, your syllabus will be marked with a chip that says 'Syllabus', you can click the name link of the file to upload a revised syllabus. Your updated syllabus will repopulate the course information form for your review. Review the information and make any necessary revisions, scroll down and click 'Save'.

If you uploaded your syllabus prior to the release of the syllabus processing enhancements in late October 2025, you will have to re-upload your syllabus to take advantage of the detailed syllabus views and editting capabilities.

Open the Menu from the header, select 'Course Information'. Click 'Delete' to delete your course. Note: Deleting the course is permanent. We can not recover your course content if you delete it.

You can restrict public access to your All Day TA course URL on the 'Settings' screen, by navigating to the 'Students' tab and checking the 'Require Student Emails' checkbox under Restrict Public Access. You must then invite your students via email to your course. They will receive an email notifying them that you have set up the course and a magic link that will log them in via email to your course URL. They can also access the course url directly from the URL by entering the email address you used to invite them.

Yes, you can easily disable your course URL indefinitely or for a specified date range and time period by navigating to 'Settings' and updating the 'Disable Access' settings to meet your needs.

Navigate to the 'Menu' and select 'Current Homework'. Copy and paste your current homework questions into the text area and All Day TA will not answer the homework questions directly.

There is currently no limit to the number of questions a student can ask.

Yes, students can copy their question, answer and the corresponding footnotes by clicking the 'Copy' button after the answer.

Rating answers is not required. We collect the student rating of answers and allow Professors to sort questions and answer in Weekly Summaries by their student rating to identify areas where students where unhappy with the answer.

The footnotes for answers are determined by referring to the contents used by the AI to answer the question.

We can currently support code examples in a limited capacity. We will be improving upon this in future. Mathematical calculations and derivations still present the occasional problem - we are improving this rapidly, however!

Yes. You can turn the feature that enables this behaviour by navigating to the Settings screen, AI Assistant tab and clicking 'Enable Image Storage'. You must enable this feature prior to uploaded your files in order to store the images for use in your AI Assistant's responses.

Intelligent Quiz (IQ) understands learning goals based on all files in a module. Include anything in your module that would help IQ understand what you want to teach your students.

We recommend that you have at least 3 files in each module to make the most of Intelligent Quiz. The more content the AI has to draw upon, the better the learning goals and questions will be. You can not generate learning goals without modules or with empty modules. Just as we do with AI Assistant, we privilege professor control. Our system will construct novel vignettes and examples, but attempts to avoid using language or concepts that did not come up in your course files, particularly deferring to ideas in the module in question.

Yes, you can create your own questions. These questions can be used in quizzes and will still use All Day TA AI to help students correct their thinking when they make errors. However, if you click the checkbox for “Use this question as an example for AI-generated questions” the AI will use questions with this checkbox selected as examples when generating future questions. You can also edit an AI-generated question you like and check this checkbox on to have that question used as an example for future AI-generated questions.

Intelligent Quiz can create vignettes where the AI can creatively name any people, companies, agents, etc. taking part. This does not allow it to deviate from the learning goals of your content, only gives it more room to create a wider variety of scenarios for questions.

In order for students to see Intelligent Quiz as an option on your course URL, you must have at least 1 module published in Intelligent Quiz. If you ever want to disable the entire Intelligent Quiz and hide the tab from students, you can disable all modules until you are ready to publish again.

You can click the Preview button in the top navigation and review both approved and draft questions to sample the student experience prior to publishing your modules to students. Note that when you publish a quiz, students will not see Draft questions.

When you manually add questions or delete AI-generated questions, IQ learns your preferences and gets better at creating questions that match your teaching style.

Intelligent Quiz prompts students to explain their reasoning when they answer incorrectly. You can review these student discussions, along with common themes and mistakes, in your Weekly Summaries.

If you don't see a summary for a given week, it could be for the following reasons: 1.The summary has not been generated yet, we generate a summary for each week on the Monday after the week has concluded. 2.There were too few questions asked in a given week to generate a summary

There were no questions asked during that week.

You can update your preference to receive or not receive weekly summaries emails for each course you have on All Day TA by navigating to 'Weekly Summaries' and checking/unchecking the checkbox labelled 'Receive Weekly Summary Emails'.

Weekly summaries emails are only sent out for a course if there are more than 10 questions asked that week.

Weekly summaries emails are sent out for the previous week on Mondays, depending on your location the email may be sent out in the morning or early afternoon.

All Day TA stores images securely in encrypted cloud storage when the image storage feature is enabled. Images are accessed through temporary links that automatically expire after 7 days for enhanced security.

No. We do not use professor or student data to algorithmically train models and we are committed to only use external API partners that are both SOC 2 Type II certified and who contractually guarantee they do not use any data we send them to train models.

All customer content is uploaded securely behind a login. All Day TA does not have access to your password.

We have our SOC2 Type 2 report available to customers upon request, please email support@alldayta.com to request a copy.

We have a completed CAIQ available to customers upon request, please email support@alldayta.com to request a copy.

Yes! We do our best to comply with GDPR guidelines, you can find more details about our policies and procedures in our Privacy Policy.

We aim to maintain a compliance level of WCAG 2.1 AAA. We are committed to completing regular accessibility audits and remediation, twice a year, of our website and product. Customers can request our latest Accessibility Audit Report by email at support@alldayta.com.

If you account creation or password reset link expires, you can generate a new one for yourself at the email address you signed up with by navigating to the Forgot Password page and entering your email.

You can turn on Email 2FA by navigating to the 'My Account' screen from the Account menu in the header. You can then click the button 'Turn on Email 2FA', next time you login, a verification code will be sent to your email. You can enter this code on the Two-Factor Authentication screen to continue logging in to your account.

You may request a copy of your data by emailing support@alldayta.com.

You may request that we delete your account by emailing support@alldayta.com.

No worries! Please email our support team at support@alldayta.com and request an extension of your free trial. In most cases, we are happy to extend your free trial period so you can properly assess the efficacy of our solution.

For individual subscriptions, each course should have no more than 10,000 student interactions. This is not a hard limit, however if the number of interactions exceeds this number dramatically, All Day TA may suspend your account.

You can create as many courses as you need to by selecting the ‘Create a new course’ as the bottom of the ‘Menu’ and completing the payment for the paid course. We do not currently restrict the number of courses you can create, but you may want to contact our Sales team for a volume discount if you are planning to create multiple courses.

We offer simple pricing per course/per term, with a maximum of 200 students per course. Navigate to our pricing page for more details.

Absolutely. We offer volume discounts for University, Faculty or Department-wide sign ups. Contact our sales team through the form below for detailed information about our institutional pricing.

We are currently working on an integration with Blackboard that will become available to Institutional customers (those subscribed as a department, faculty or institution) in Fall 2025. The first features available will be logging in to the All Day TA Professor Console with your Blackboard login and an LTI integration of the AI Assistant into Blackboard.

Yes, we have an integration with D2L that is available to Institutional customers (those subscribed as a department, faculty or institution).

We are investigating an integration with Moodle during Fall 2025. This integration would be available to Institutional customers (those subscribed as a department, faculty or institution).

We have implemented Google SSO and can make it available to Institutional customers (those subscribed as a department, faculty or institution) as part of their contract.

We can make individual course AI Assistants available on WhatsApp as part of an institutional contract for customers who are subscribed as a department, faculty or institution. There is additional setup required and additional cost to run an AI Assistant through WhatsApp.

We are working on implementing administrative settings for Institutional customers (those subscribed as a department, faculty or institution) to replace the All Day TA logo with their logo and update student-facing copy within All Day TA to their preferred copy. This feature is scheduled for completion by the end of 2025. Changing colours and fonts will not be included in white-labelling settings, as All Day TA has optimized colours and fonts for accessibility and would not be able to ensure that colours and fonts selected by customers would not make certain actions inaccessible within the application.

You can use our LTI Integration to incorporate your AI Assistant on a tab directly within your Canvas course. We are also working on additional features to enable Professors to log into the All Day TA Professor Console with their Canvas login and import files from their Canvas courses.

You can use our LTI Integration to incorporate your AI Assistant within your D2L course content or as a course navigation tab. We are also working on additional features to enable Professors to log into the All Day TA Professor Console with their D2L login and import files from their D2L courses.